ICT quality assurance manager
Also known as: ICT quality manager, ICT test manager, IT quality assurance manager, ICT quality assurance managers, principal test manager, ICT principal testing manager
About this occupation
ICT quality assurance managers establish and operate an ICT quality approach through quality management systems, in compliance with internal and external standards and the organisation's culture. They ensure that the management controls are correctly implemented to safeguard asset, data integrity and operations. They focus on the achievement of quality goals, including the maintenance of the external certification according to quality standards and monitor statistics to forecast quality outcomes.
Essential skills and knowledge
- ICT process quality models
- quality standards
- software anomalies
- internal risk management policy
- ICT quality policy
- quality assurance methodologies
- provide software testing documentation
- comply with legal regulations
- levels of software testing
- implement strategic planning
- perform quality audits
- set quality assurance objectives
Typical tasks and preparation
From the related US occupation profile Business Continuity Planners (O*NET 13-1199.04). Linked by an official crosswalk: related, not identical; details vary by country.
- Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
- Test documented disaster recovery strategies and plans.
- Develop disaster recovery plans for physical locations with critical assets, such as data centers.
- Establish, maintain, or test call trees to ensure appropriate communication during disaster.
- Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
- Maintain and update organization information technology applications and network systems blueprints.
- Typical education (US)
- Bachelor's Degree
- Preparation
- Job Zone 4 of 5
- Interests
- Enterprising, Conventional, Investigative
Top skills: Active Listening, Critical Thinking, Complex Problem Solving, Judgment and Decision Making, Reading Comprehension, Writing
US median pay: US$83,050 a year (2025), 1,087,090 employed. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics.
Subjects this work relies on
How important each subject's knowledge is in the job itself, rated by people doing it (1 to 5).
- English or Literature in EnglishO*NET: English LanguageVery important (4.1)
- Business Studies or EntrepreneurshipO*NET: Administration and ManagementImportant (3.5)
- Computer StudiesO*NET: Computers and ElectronicsImportant (3.4)
- Media StudiesO*NET: Communications and MediaImportant (3.1)
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Preparation needed
Job Zone Four: Considerable Preparation Needed
- Most common education (US)
- Bachelor's Degree
- Education
- Most of these occupations require a four-year bachelor's degree, but some do not.
- Experience
- A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
- Training
- Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Related occupations
Occupations O*NET links to this one by similar work, skills and knowledge.
- Emergency Management Directors
- Project Management Specialists
- Information Technology Project Managers
- Financial Risk Specialists
- Compliance Managers
- Security Management Specialists
- Security Managers
- Information Security Engineers
- Business Intelligence Analysts
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.