Victim support officer
Also known as: senior victims support officer, victims caseworker, victim service manager, victim care officer, victim assistance social worker, victim service officer
About this occupation
Victim support officers provide assistance and counselling to people who were victim of or have witnessed crimes such as sexual assault, domestic abuse or anti-social behaviour. They develop solutions according to the different needs and feelings of persons.
A specialisation of social worker.
Essential skills and knowledge
- empower social service users
- support juvenile victims
- meet standards of practice in social services
- cooperate at inter-professional level
- apply case management
- apply problem solving in social service
- advocate for social service users
- apply crisis intervention
- contribute to protecting individuals from harm
- prevent social problems
- manage stress in organisation
- accept own accountability
Typical tasks and preparation
From the related US occupation profile Counselors, All Other (O*NET 21-1019.00). Linked by an official crosswalk: related, not identical; details vary by country.
US median pay: US$50,860 a year (2025), 28,580 employed. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics.