Casino gaming manager

About this occupation

Casino gaming managers oversee the day-to-day operations of gaming facilities. They supervise personnel, monitor the gaming areas, oversee the security services, ensure that all gaming rules are followed, and monitor compliance with regulatory requirements, responsible for implementing the operational objectives of the business.

• Resolve customer complaints regarding problems, such as payout errors.
• Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
• Track supplies of money to tables and perform any required paperwork.
• Explain and interpret house rules, such as game rules or betting limits.
• Prepare work schedules and station arrangements and keep attendance records.
• Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.

Typical education (US)

High School Diploma or the equivalent (such as a GED)

Preparation

Job Zone 2 of 5

Interests

Enterprising, Conventional, Social

Top skills: Critical Thinking, Management of Personnel Resources, Speaking, Monitoring, Active Listening, Social Perceptiveness

US median pay: US$93,220 a year (2025), 5,030 employed. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics.

Subjects this work relies on

How important each subject's knowledge is in the job itself, rated by people doing it (1 to 5).

• English or Literature in EnglishO*NET: English LanguageVery important (4.2)
• Mathematics or StatisticsO*NET: MathematicsVery important (4.2)
• Business Studies or EntrepreneurshipO*NET: Administration and ManagementVery important (4.2)
• Computer StudiesO*NET: Computers and ElectronicsVery important (3.5)
• Economics or AccountingO*NET: Economics and AccountingVery important (3.5)
• Government and PoliticsO*NET: Law and GovernmentImportant (3.0)
• PsychologyO*NET: PsychologyImportant (3.0)

O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.

Preparation needed

Job Zone 1-2: Very Little to Some Preparation Needed

Most common education (US)

High School Diploma or the equivalent (such as a GED)

Education

Usually requires a high school diploma or GED, though some occupations may not.

Experience

Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.

Training

Ranges from a few days to one year of on-the-job training.

O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.