ICT documentation manager

About this occupation

ICT documentation managers are in charge of managing the documentation development process in accordance with legal requirements, standards, organisational policies and goals. They schedule, control and direct the resources, people, funding and facilities of the documentation department (including establishing budgets and timelines, risk analysis and quality management). They also develop documentation standards, structuring methods and media concepts to effectively communicate product concepts and usage.

• Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.
• Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.
• Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.
• Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.
• Develop, document, or maintain standards, best practices, or system usage procedures.
• Assist in the assessment, acquisition, or deployment of new electronic document management systems.

Typical education (US)

Bachelor's Degree

Preparation

Job Zone 4 of 5

Interests

Conventional, Investigative, Enterprising

Top skills: Reading Comprehension, Active Listening, Writing, Critical Thinking, Monitoring, Complex Problem Solving

US median pay: US$116,580 a year (2025), 435,370 employed. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics.

Subjects this work relies on

How important each subject's knowledge is in the job itself, rated by people doing it (1 to 5).

• English or Literature in EnglishO*NET: English LanguageVery important (3.9)
• Business Studies or EntrepreneurshipO*NET: Administration and ManagementVery important (3.9)
• Computer StudiesO*NET: Computers and ElectronicsVery important (3.8)
• Government and PoliticsO*NET: Law and GovernmentImportant (3.5)

O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.

Preparation needed

Job Zone Four: Considerable Preparation Needed

Most common education (US)

Bachelor's Degree

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.