Technical sales representative in hardware, plumbing and heating equipment
Also known as: technical sales representative in heating equipment, hardware sales representative, technical salesperson in hardware, plumbing and heating equipment, trainee technical sales engineer in hardware, plumbing and heating equipment, technical sales representative in plumbing, graduate technical sales engineer in hardware, plumbing and heating equipment
About this occupation
Technical sales representatives in hardware, plumbing and heating equipment act for a business to sell its merchandise while providing technical insight for customers.
A specialisation of technical sales representative.
Essential skills and knowledge
- use customer relationship management software
- keep records on sales
- guarantee customer satisfaction
- record customers' personal data
- hardware, plumbing and heating equipment products
- supervise sales activities
- product comprehension
- demonstrate products' features
- maintain relationship with customers
- contact customers
- keep records of customer interaction
- respond to customers' inquiries
Typical tasks and preparation
From the related US occupation profile Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products (O*NET 41-4011.00). Linked by an official crosswalk: related, not identical; details vary by country.
- Negotiate prices or terms of sales or service agreements.
- Prepare and submit sales contracts for orders.
- Visit establishments to evaluate needs or to promote product or service sales.
- Maintain customer records, using automated systems.
- Answer customers' questions about products, prices, availability, or credit terms.
- Quote prices, credit terms, or other bid specifications.
- Typical education (US)
- Bachelor's Degree
- Preparation
- Job Zone 4 of 5
- Interests
- Enterprising, Conventional, Investigative
Top skills: Speaking, Persuasion, Active Listening, Negotiation, Social Perceptiveness, Reading Comprehension
US median pay: US$104,920 a year (2025), 284,800 employed. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics.
Subjects this work relies on
How important each subject's knowledge is in the job itself, rated by people doing it (1 to 5).
- English or Literature in EnglishO*NET: English LanguageVery important (3.7)
- Business Studies or EntrepreneurshipO*NET: Administration and ManagementImportant (3.2)
- Mathematics or StatisticsO*NET: MathematicsImportant (3.2)
- Computer StudiesO*NET: Computers and ElectronicsImportant (3.0)
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Preparation needed
Job Zone Four: Considerable Preparation Needed
- Most common education (US)
- Bachelor's Degree
- Education
- Most of these occupations require a four-year bachelor's degree, but some do not.
- Experience
- A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
- Training
- Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Related occupations
Occupations O*NET links to this one by similar work, skills and knowledge.
- Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
- Sales Engineers
- Wholesale and Retail Buyers, Except Farm Products
- Industrial Production Managers
- Solar Sales Representatives and Assessors
- Purchasing Agents, Except Wholesale, Retail, and Farm Products
- First-Line Supervisors of Non-Retail Sales Workers
- Sales Managers
- Advertising Sales Agents
- Purchasing Managers
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.