ICT system administrator
Also known as: enterprise administrator, IT system administrator, ICT systems administrator, ICT sysadmins, IT systems administrator, ICT sysadmin
About this occupation
ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical support. They ensure optimum system integrity, security, backup and performance.
Essential skills and knowledge
- quality assurance methodologies
- maintain ICT system
- integrate system components
- manage system testing
- migrate existing data
- ICT system user requirements
- manage changes in ICT system
- support ICT system users
- provide technical documentation
- implement ICT recovery system
- manage system security
- apply system organisational policies
Typical tasks and preparation
From the related US occupation profile Network and Computer Systems Administrators (O*NET 15-1244.00). Linked by an official crosswalk: related, not identical; details vary by country.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Perform data backups and disaster recovery operations.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
- Configure, monitor, and maintain email applications or virus protection software.
- Confer with network users about solutions to existing system problems.
- Preparation
- Job Zone 3 of 5
- Interests
- Conventional, Realistic, Investigative
Top skills: Active Listening, Troubleshooting, Judgment and Decision Making, Systems Analysis, Systems Evaluation, Reading Comprehension
US median pay: US$99,130 a year (2025), 314,340 employed. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics.
Subjects this work relies on
How important each subject's knowledge is in the job itself, rated by people doing it (1 to 5).
- Computer StudiesO*NET: Computers and ElectronicsExtremely important (4.6)
- English or Literature in EnglishO*NET: English LanguageImportant (3.4)
- Business Studies or EntrepreneurshipO*NET: Administration and ManagementImportant (3.2)
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Preparation needed
Job Zone Three: Medium Preparation Needed
- Education
- Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
- Experience
- Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
- Training
- Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Related occupations
Occupations O*NET links to this one by similar work, skills and knowledge.
- Computer Network Support Specialists
- Database Administrators
- Computer Network Architects
- Computer Systems Engineers/Architects
- Computer Systems Analysts
- Information Security Engineers
- Information Security Analysts
- Computer User Support Specialists
- Software Developers
- Database Architects
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.