Rental service representative in cars and light motor vehicles
Also known as: rental sales desk clerk in cars and light motor vehicles, rental advisor in cars and light motor vehicles, rental service team leader in cars and light motor vehicles, rental sales manager in cars and light motor vehicles, rental sales desk agent in cars and light motor vehicles, rental sales team leader in cars and light motor vehicles
About this occupation
Rental service representatives in cars and light motor vehicles are in charge of renting out vehicles and determining specific periods of usage. They document transactions, insurances and payments.
A specialisation of rental service representative in machinery, equipment and tangible goods.
Essential skills and knowledge
- record customers' personal data
- identify customer's needs
- apply numeracy skills
- review completed contracts
- process payments
- product comprehension
- guarantee customer satisfaction
- handle rental overdues
- assist customers
- process data
- manage claims process
- maintain inventory of rented items
Typical tasks and preparation
From the related US occupation profile Parts Salespersons (O*NET 41-2022.00). Linked by an official crosswalk: related, not identical; details vary by country.
- Receive payment or obtain credit authorization.
- Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
- Fill customer orders from stock, and place orders when requested items are out of stock.
- Receive and fill telephone orders for parts.
- Locate and label parts, and maintain inventory of stock.
- Prepare sales slips or sales contracts.
- Typical education (US)
- High School Diploma or the equivalent (such as a GED)
- Preparation
- Job Zone 2 of 5
- Interests
- Realistic, Conventional, Enterprising
Top skills: Active Listening, Speaking, Persuasion, Reading Comprehension, Service Orientation, Social Perceptiveness
US median pay: US$38,630 a year (2025), 270,070 employed. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics.
Subjects this work relies on
How important each subject's knowledge is in the job itself, rated by people doing it (1 to 5).
- Business Studies or EntrepreneurshipO*NET: Administration and ManagementVery important (4.0)
- Computer StudiesO*NET: Computers and ElectronicsVery important (3.8)
- English or Literature in EnglishO*NET: English LanguageVery important (3.6)
- Economics or AccountingO*NET: Economics and AccountingImportant (3.5)
- Mathematics or StatisticsO*NET: MathematicsImportant (3.2)
- MetalworkO*NET: MechanicalImportant (3.1)
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Preparation needed
Job Zone 1-2: Very Little to Some Preparation Needed
- Most common education (US)
- High School Diploma or the equivalent (such as a GED)
- Education
- Usually requires a high school diploma or GED, though some occupations may not.
- Experience
- Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
- Training
- Ranges from a few days to one year of on-the-job training.
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Related occupations
Occupations O*NET links to this one by similar work, skills and knowledge.
- Counter and Rental Clerks
- Shipping, Receiving, and Inventory Clerks
- Retail Salespersons
- Engine and Other Machine Assemblers
- Stockers and Order Fillers
- Home Appliance Repairers
- Automotive and Watercraft Service Attendants
- Door-to-Door Sales Workers, News and Street Vendors, and Related Workers
- Laborers and Freight, Stock, and Material Movers, Hand
- Order Clerks
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.