Sales processor
Also known as: order entry and transfer co-ordinator, sales order co-ordinator, graduate sales processor, graduate sales order processor, e-commerce sales processor, order processing sales person
About this occupation
Sales processors handle sales, select channels of delivery, execute orders and inform clients about dispatching and procedures. They communicate with clients in order to address missing information and/or additional details.
Essential skills and knowledge
- issue sales invoices
- have computer literacy
- provide customer follow-up services
- provide information
- process data
- process payments
- use different communication channels
- process order forms with customer's information
- ensure customer focus
- work independently in sales
- meet deadlines
- characteristics of services
Typical tasks and preparation
From the related US occupation profile Order Clerks (O*NET 43-4151.00). Linked by an official crosswalk: related, not identical; details vary by country.
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Recommend merchandise or services that will meet customers' needs.
- Inspect outgoing work for compliance with customers' specifications.
- Receive and respond to customer complaints.
- Check inventory records to determine availability of requested merchandise.
- Typical education (US)
- High School Diploma or the equivalent (such as a GED)
- Preparation
- Job Zone 2 of 5
- Interests
- Conventional, Enterprising, Realistic
Top skills: Active Listening, Speaking, Reading Comprehension, Service Orientation, Writing, Critical Thinking
US median pay: US$46,170 a year (2025), 75,200 employed. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics.
Subjects this work relies on
How important each subject's knowledge is in the job itself, rated by people doing it (1 to 5).
- Computer StudiesO*NET: Computers and ElectronicsVery important (4.0)
- English or Literature in EnglishO*NET: English LanguageVery important (3.8)
- Mathematics or StatisticsO*NET: MathematicsVery important (3.7)
- Business Studies or EntrepreneurshipO*NET: Administration and ManagementImportant (3.2)
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Preparation needed
Job Zone 1-2: Very Little to Some Preparation Needed
- Most common education (US)
- High School Diploma or the equivalent (such as a GED)
- Education
- Usually requires a high school diploma or GED, though some occupations may not.
- Experience
- Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
- Training
- Ranges from a few days to one year of on-the-job training.
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Related occupations
Occupations O*NET links to this one by similar work, skills and knowledge.
- Shipping, Receiving, and Inventory Clerks
- Postal Service Clerks
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
- Customer Service Representatives
- Production, Planning, and Expediting Clerks
- Procurement Clerks
- Counter and Rental Clerks
- Stockers and Order Fillers
- Billing and Posting Clerks
- Office Clerks, General
O*NET data describe work in the United States; requirements differ by country. This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. CareerProof Global has modified all or some of this information; USDOL/ETA has not approved, endorsed, or tested these modifications.